{"id":660,"date":"2026-07-04T18:53:46","date_gmt":"2026-07-04T09:53:46","guid":{"rendered":"https:\/\/conceptminer.ai\/?page_id=660"},"modified":"2026-07-05T11:27:18","modified_gmt":"2026-07-05T02:27:18","slug":"knowledge-base-builder","status":"publish","type":"page","link":"https:\/\/conceptminer.ai\/?page_id=660&lang=en","title":{"rendered":"Knowledge Base Builder"},"content":{"rendered":"\n<div class=\"cm-lp\">\n\n  <section class=\"cm-lp-hero\">\n    <div class=\"cm-lp-inner cm-lp-hero-grid\">\n      <div>\n        <div class=\"cm-lp-kicker\">ConceptMiner Knowledge Base Builder<\/div>\n        <h1>Turn documents into practical AI knowledge bases.<\/h1>\n        <p class=\"cm-lp-lead\">\n          Before struggling with complex RAG or GraphRAG design, organize your documents into LLM Wiki knowledge units\n          and, when needed, integrate them through ConceptMiner\u2019s conceptual structure model.\n          Knowledge Base Builder helps you build practical question-answering systems from internal documents,\n          websites, manuals, sales materials, and other business content.\n        <\/p>\n        <div class=\"cm-lp-buttons\">\n          <a class=\"cm-lp-btn cm-lp-btn-primary\" target=\"_blank\" href=\"https:\/\/www.thinknavi.ai\/knowledge-base\/\">View Use Cases<\/a>\n          <a class=\"cm-lp-btn cm-lp-btn-secondary\" href=\"?page_id=192&#038;lang=en\">Contact Us<\/a>\n        <\/div>\n        <p class=\"cm-lp-note\">\n          Specify a website or document, and AI automatically builds the knowledge base needed for reliable responses.\n        <\/p>\n      <\/div>\n\n      <div class=\"cm-lp-visual\" aria-label=\"Knowledge Base Builder flow\">\n        <div class=\"cm-lp-flow\">\n          <div class=\"cm-lp-flow-item\">\n            <div class=\"cm-lp-flow-icon\">DOC<\/div>\n            <div>\n              <strong>Select documents or websites<\/strong>\n              <span>Internal documents, product materials, manuals, web pages<\/span>\n            <\/div>\n          <\/div>\n          <div class=\"cm-lp-flow-item\">\n            <div class=\"cm-lp-flow-icon\">WIKI<\/div>\n            <div>\n              <strong>Generate LLM Wiki<\/strong>\n              <span>Summarized knowledge units organized by document<\/span>\n            <\/div>\n          <\/div>\n          <div class=\"cm-lp-flow-item\">\n            <div class=\"cm-lp-flow-icon\">KB<\/div>\n            <div>\n              <strong>Use for Q&amp;A<\/strong>\n              <span>Internal use, website embedding, Store distribution<\/span>\n            <\/div>\n          <\/div>\n          <div class=\"cm-lp-flow-item\">\n            <div class=\"cm-lp-flow-icon\">MAP<\/div>\n            <div>\n              <strong>Integrate conceptually<\/strong>\n              <span>Connect multiple knowledge bases through conceptual structures<\/span>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n\n  <section class=\"cm-lp-section\">\n    <div class=\"cm-lp-inner cm-lp-problem\">\n      <div>\n        <div class=\"cm-lp-kicker\">Problem<\/div>\n        <h2>RAG and GraphRAG can make knowledge-base construction more complicated than necessary.<\/h2>\n        <p>\n          When companies try to use internal documents with AI, they often start by considering RAG or GraphRAG.\n          In practice, however, this can introduce many technical and operational issues:\n          chunk design, retrieval accuracy, source identification, graph construction, ontology design, and ongoing maintenance.\n        <\/p>\n        <p>\n          Knowledge Base Builder takes a different approach. It first organizes documents into LLM Wiki knowledge units\n          that are easier for both humans and AI to handle. When multiple knowledge bases need to be connected,\n          ConceptMiner\u2019s conceptual structure model can be used to integrate them.\n        <\/p>\n      <\/div>\n\n      <div class=\"cm-lp-list\">\n        <div class=\"cm-lp-list-item\">\n          <strong>Limitations of RAG<\/strong>\n          <span>Retrieval may fail to capture the full context needed for a reliable answer.<\/span>\n        <\/div>\n        <div class=\"cm-lp-list-item\">\n          <strong>Limitations of GraphRAG<\/strong>\n          <span>The more strictly relationships and ontologies are modeled, the more complex the system becomes.<\/span>\n        <\/div>\n        <div class=\"cm-lp-list-item\">\n          <strong>Operational burden<\/strong>\n          <span>A knowledge base is not finished once created. It must be updated, refined, and maintained.<\/span>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n\n  <section class=\"cm-lp-section cm-lp-bg\" id=\"cm-how\">\n    <div class=\"cm-lp-inner\">\n      <div class=\"cm-lp-center\">\n        <div class=\"cm-lp-kicker\">How It Works<\/div>\n        <h2>Convert documents into LLM Wiki knowledge units for reliable AI responses.<\/h2>\n        <p>\n          Knowledge Base Builder does not simply search raw documents as-is.\n          It first transforms documents and web pages into summarized knowledge units that AI can use for answering.\n          This enables more stable responses grounded in the actual content of the source documents.\n        <\/p>\n      <\/div>\n\n      <div class=\"cm-lp-diagram\">\n        <div class=\"cm-lp-diagram-step\">\n          <b>Input<\/b>\n          <small>Specify URLs, PDFs, Word files, Markdown, text files, or internal documents<\/small>\n        <\/div>\n        <div class=\"cm-lp-diagram-step\">\n          <b>Parsing<\/b>\n          <small>Read page and document structures and extract knowledge-base targets<\/small>\n        <\/div>\n        <div class=\"cm-lp-diagram-step\">\n          <b>LLM Wiki<\/b>\n          <small>Create summarized knowledge units organized by document or page<\/small>\n        <\/div>\n        <div class=\"cm-lp-diagram-step\">\n          <b>Answering<\/b>\n          <small>Generate answers grounded in the content of the source documents<\/small>\n        <\/div>\n        <div class=\"cm-lp-diagram-step\">\n          <b>Integration<\/b>\n          <small>Connect multiple Wikis through a conceptual structure model<\/small>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n\n  <section class=\"cm-lp-section\" id=\"cm-usecases\">\n    <div class=\"cm-lp-inner\">\n      <div class=\"cm-lp-center\">\n        <div class=\"cm-lp-kicker\">Use Cases<\/div>\n        <h2>Use the generated knowledge base in multiple ways.<\/h2>\n        <p>\n          A knowledge base built with Knowledge Base Builder can be used internally, embedded on a website,\n          distributed through a Store, or integrated with other knowledge bases depending on your purpose.\n        <\/p>\n      <\/div>\n\n      <div class=\"cm-lp-cards\">\n        <div class=\"cm-lp-card\">\n          <div class=\"cm-lp-card-icon\">\ud83c\udfe2<\/div>\n          <h3>Internal inquiry system<\/h3>\n          <p>\n            Build an internal knowledge base from company rules, operating manuals, product materials,\n            sales documents, and frequently asked questions.\n          <\/p>\n        <\/div>\n\n        <div class=\"cm-lp-card\">\n          <div class=\"cm-lp-card-icon\">\ud83c\udf10<\/div>\n          <h3>Website-embedded chatbot<\/h3>\n          <p>\n            Add an AI chat interface to product sites, service pages, and support pages so visitors can ask questions directly.\n          <\/p>\n        <\/div>\n\n        <div class=\"cm-lp-card\">\n          <div class=\"cm-lp-card-icon\">\ud83d\uded2<\/div>\n          <h3>Store distribution and sales<\/h3>\n          <p>\n            Distribute or sell knowledge bases as digital services based on professional expertise,\n            industry know-how, training content, or research materials.\n          <\/p>\n        <\/div>\n\n        <div class=\"cm-lp-card\">\n          <div class=\"cm-lp-card-icon\">\ud83d\udcda<\/div>\n          <h3>Document-specific Q&amp;A<\/h3>\n          <p>\n            Build an AI assistant that answers based on a specific manual, report, presentation,\n            training material, or other individual document.\n          <\/p>\n        <\/div>\n\n        <div class=\"cm-lp-card\">\n          <div class=\"cm-lp-card-icon\">\ud83e\udde9<\/div>\n          <h3>Integrated knowledge bases<\/h3>\n          <p>\n            Connect knowledge bases created by department, product, or business function\n            through ConceptMiner\u2019s conceptual structure model.\n          <\/p>\n        <\/div>\n\n        <div class=\"cm-lp-card\">\n          <div class=\"cm-lp-card-icon\">\ud83d\udd12<\/div>\n          <h3>On-premises deployment<\/h3>\n          <p>\n            On-premises deployment can be considered for confidential documents and internal knowledge bases\n            that should remain within the organization.\n          <\/p>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n\n  <section class=\"cm-lp-section cm-lp-bg\">\n    <div class=\"cm-lp-inner\">\n      <div class=\"cm-lp-warning\">\n        <div class=\"cm-lp-kicker\">Positioning<\/div>\n        <h2>Knowledge Base Builder is not just another RAG tool.<\/h2>\n        <p>\n          A typical RAG system retrieves fragments that seem relevant to a question and generates an answer based on those fragments.\n          Knowledge Base Builder first organizes documents into LLM Wiki knowledge units,\n          creating a knowledge base with meaningful document-level structure before answering begins.\n        <\/p>\n        <p>\n          When multiple knowledge bases are involved, ConceptMiner\u2019s conceptual structure model can connect\n          knowledge across documents, departments, products, and business functions.\n        <\/p>\n      <\/div>\n    <\/div>\n  <\/section>\n\n\n  <section class=\"cm-lp-section\">\n    <div class=\"cm-lp-inner\">\n      <div class=\"cm-lp-center\">\n        <div class=\"cm-lp-kicker\">Compared With RAG<\/div>\n        <h2>How it differs from ordinary RAG<\/h2>\n        <p>\n          Knowledge Base Builder does not reject RAG. The difference is that it does not rely only on raw fragment retrieval.\n          It first restructures documents into answer-ready knowledge units.\n        <\/p>\n      <\/div>\n\n      <table class=\"cm-lp-compare\">\n        <thead>\n          <tr>\n            <th>Item<\/th>\n            <th>Typical RAG<\/th>\n            <th>Knowledge Base Builder<\/th>\n          <\/tr>\n        <\/thead>\n        <tbody>\n          <tr>\n            <td>Basic approach<\/td>\n            <td>Retrieve document fragments similar to a question<\/td>\n            <td><span class=\"cm-lp-highlight\">Organize documents into LLM Wiki before using them for answers<\/span><\/td>\n          <\/tr>\n          <tr>\n            <td>Knowledge unit<\/td>\n            <td>Chunks, pages, and search results<\/td>\n            <td><span class=\"cm-lp-highlight\">Summarized document-level or page-level knowledge units<\/span><\/td>\n          <\/tr>\n          <tr>\n            <td>Ease of construction<\/td>\n            <td>Requires chunk design, retrieval settings, and evaluation tuning<\/td>\n            <td><span class=\"cm-lp-highlight\">Automatically generates a knowledge base from selected documents or URLs<\/span><\/td>\n          <\/tr>\n          <tr>\n            <td>Cross-knowledge use<\/td>\n            <td>Depends mainly on retrieval result aggregation<\/td>\n            <td><span class=\"cm-lp-highlight\">Multiple Wikis can be integrated through conceptual structure modeling<\/span><\/td>\n          <\/tr>\n          <tr>\n            <td>Main applications<\/td>\n            <td>Document search, FAQ, internal search<\/td>\n            <td><span class=\"cm-lp-highlight\">Internal Q&amp;A, public chatbots, knowledge distribution, integrated KB systems<\/span><\/td>\n          <\/tr>\n        <\/tbody>\n      <\/table>\n    <\/div>\n  <\/section>\n\n\n  <section class=\"cm-lp-section cm-lp-bg\">\n    <div class=\"cm-lp-inner\">\n      <div class=\"cm-lp-center\">\n        <div class=\"cm-lp-kicker\">Supported Sources<\/div>\n        <h2>Turn existing documents and web pages into AI knowledge bases.<\/h2>\n        <p>\n          You can use information assets that already exist inside your company or on the web.\n          There is no need to rebuild all manuals and FAQs from scratch before getting started.\n        <\/p>\n      <\/div>\n\n      <div class=\"cm-lp-cards\">\n        <div class=\"cm-lp-card\">\n          <div class=\"cm-lp-card-icon\">\ud83d\udd17<\/div>\n          <h3>Website URLs<\/h3>\n          <p>\n            Build response systems based on public information from product sites, service pages,\n            support pages, FAQ pages, and other web content.\n          <\/p>\n        <\/div>\n\n        <div class=\"cm-lp-card\">\n          <div class=\"cm-lp-card-icon\">\ud83d\udcc4<\/div>\n          <h3>PDF and Word documents<\/h3>\n          <p>\n            Convert sales materials, product manuals, operating manuals, training materials,\n            and reports into AI-usable knowledge bases.\n          <\/p>\n        <\/div>\n\n        <div class=\"cm-lp-card\">\n          <div class=\"cm-lp-card-icon\">\ud83e\uddfe<\/div>\n          <h3>Markdown and text files<\/h3>\n          <p>\n            Organize specifications, development notes, internal Wikis, meeting notes,\n            and knowledge articles into answer-ready knowledge.\n          <\/p>\n        <\/div>\n\n        <div class=\"cm-lp-card\">\n          <div class=\"cm-lp-card-icon\">\ud83d\udce6<\/div>\n          <h3>Document sets<\/h3>\n          <p>\n            Build knowledge bases from groups of documents organized by department, product,\n            business process, project, or use case.\n          <\/p>\n        <\/div>\n\n        <div class=\"cm-lp-card\">\n          <div class=\"cm-lp-card-icon\">\ud83c\udff7\ufe0f<\/div>\n          <h3>Professional knowledge content<\/h3>\n          <p>\n            Convert the expertise of consultants, professional service providers, trainers,\n            and specialists into knowledge bases that can be distributed or sold.\n          <\/p>\n        <\/div>\n\n        <div class=\"cm-lp-card\">\n          <div class=\"cm-lp-card-icon\">\ud83c\udfed<\/div>\n          <h3>Business-function knowledge<\/h3>\n          <p>\n            Make knowledge from sales, support, HR, administration, manufacturing,\n            research, and development available through AI.\n          <\/p>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n\n  <section class=\"cm-lp-section\">\n    <div class=\"cm-lp-inner\">\n      <div class=\"cm-lp-center\">\n        <div class=\"cm-lp-kicker\">Deployment<\/div>\n        <h2>Choose internal use, public use, distribution, or on-premises deployment.<\/h2>\n        <p>\n          The same knowledge-base technology can be used in different ways depending on whether the audience is internal employees,\n          website visitors, customers, subscribers, or restricted internal users.\n        <\/p>\n      <\/div>\n\n      <table class=\"cm-lp-compare\">\n        <thead>\n          <tr>\n            <th>Deployment style<\/th>\n            <th>Typical use<\/th>\n            <th>Best suited for<\/th>\n          <\/tr>\n        <\/thead>\n        <tbody>\n          <tr>\n            <td>Internal Q&amp;A<\/td>\n            <td>Company manuals, rules, procedures, and FAQs<\/td>\n            <td><span class=\"cm-lp-highlight\">Internal DX, knowledge sharing, operational efficiency<\/span><\/td>\n          <\/tr>\n          <tr>\n            <td>Website embedding<\/td>\n            <td>Product explanation, service guidance, and visitor inquiries<\/td>\n            <td><span class=\"cm-lp-highlight\">SMBs, shops, professional firms, agencies, SaaS businesses<\/span><\/td>\n          <\/tr>\n          <tr>\n            <td>Store distribution<\/td>\n            <td>Expert knowledge, training content, industry know-how, and research reports<\/td>\n            <td><span class=\"cm-lp-highlight\">Experts, consultants, trainers, knowledge providers<\/span><\/td>\n          <\/tr>\n          <tr>\n            <td>On-premises<\/td>\n            <td>Use confidential internal documents without moving them outside the organization<\/td>\n            <td><span class=\"cm-lp-highlight\">Enterprises, research institutions, public organizations, sensitive departments<\/span><\/td>\n          <\/tr>\n        <\/tbody>\n      <\/table>\n    <\/div>\n  <\/section>\n\n\n  <section class=\"cm-lp-section cm-lp-bg\">\n    <div class=\"cm-lp-inner\">\n      <div class=\"cm-lp-center\">\n        <div class=\"cm-lp-kicker\">Knowledge Integration<\/div>\n        <h2>Connect department- and document-specific knowledge bases through conceptual structure.<\/h2>\n        <p>\n          If the goal is to answer questions from a single document, a simple knowledge base may be enough.\n          But companies usually have knowledge scattered across departments, products, and business functions.\n          Knowledge Base Builder can be combined with ConceptMiner\u2019s conceptual structure model to connect\n          these separate knowledge bases across domains.\n        <\/p>\n      <\/div>\n\n      <div class=\"cm-lp-diagram\">\n        <div class=\"cm-lp-diagram-step\">\n          <b>Sales Wiki<\/b>\n          <small>Proposals, customer handling, sales talk, case studies<\/small>\n        <\/div>\n        <div class=\"cm-lp-diagram-step\">\n          <b>Product Wiki<\/b>\n          <small>Specifications, manuals, FAQs, release information<\/small>\n        <\/div>\n        <div class=\"cm-lp-diagram-step\">\n          <b>Support Wiki<\/b>\n          <small>Inquiry history, incident handling, operational know-how<\/small>\n        <\/div>\n        <div class=\"cm-lp-diagram-step\">\n          <b>Concept Model<\/b>\n          <small>Semantic connection and routing across multiple Wikis<\/small>\n        <\/div>\n        <div class=\"cm-lp-diagram-step\">\n          <b>Integrated Answers<\/b>\n          <small>Guide each question to the most appropriate knowledge source<\/small>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n\n  <section class=\"cm-lp-section\">\n    <div class=\"cm-lp-inner\">\n      <div class=\"cm-lp-warning\">\n        <div class=\"cm-lp-kicker\">For Small Businesses<\/div>\n        <h2>You can start even if your documents are not yet perfectly organized.<\/h2>\n        <p>\n          Many small and medium-sized businesses do not have fully organized manuals or FAQs.\n          In that case, you can start from existing web pages, sales materials, common inquiries,\n          and simple explanatory documents, then grow the knowledge base through actual operation.\n        <\/p>\n        <p>\n          Professional service providers, consultants, trainers, and web agencies can also use Knowledge Base Builder\n          to create industry-specific or use-case-specific knowledge bases for their clients.\n        <\/p>\n      <\/div>\n    <\/div>\n  <\/section>\n\n\n  <section class=\"cm-lp-section cm-lp-bg\" id=\"cm-contact\">\n    <div class=\"cm-lp-inner\">\n      <div class=\"cm-lp-cta\">\n        <h2>Turn internal documents and websites into AI knowledge bases that can answer questions.<\/h2>\n        <p>\n          Knowledge Base Builder is an entry point for using existing document assets with AI.\n          Before struggling with RAG or GraphRAG design, start by organizing your documents into LLM Wiki knowledge units\n          and building a practical response system.\n        <\/p>\n        <div class=\"cm-lp-buttons\" style=\"justify-content:center;\">\n          <a class=\"cm-lp-btn cm-lp-btn-primary\" href=\"\/?page_id=192&#038;lang=en\">Contact Us<\/a>\n          <a class=\"cm-lp-btn cm-lp-btn-secondary\" href=\"\/?page_id=649&#038;lang=en\">Back to Products<\/a>\n        <\/div>\n        <p class=\"cm-lp-note\" style=\"color:rgba(255,255,255,.72);\">\n          \n        <\/p>\n      <\/div>\n    <\/div>\n  <\/section>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>ConceptMiner Knowledge Base Builder Turn documents into practical AI knowledge bases. Before struggling with complex&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-660","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/conceptminer.ai\/index.php?rest_route=\/wp\/v2\/pages\/660","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/conceptminer.ai\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/conceptminer.ai\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/conceptminer.ai\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/conceptminer.ai\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=660"}],"version-history":[{"count":3,"href":"https:\/\/conceptminer.ai\/index.php?rest_route=\/wp\/v2\/pages\/660\/revisions"}],"predecessor-version":[{"id":663,"href":"https:\/\/conceptminer.ai\/index.php?rest_route=\/wp\/v2\/pages\/660\/revisions\/663"}],"wp:attachment":[{"href":"https:\/\/conceptminer.ai\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=660"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}